Effective Date: January 30, 2024

‍This Privacy Policy governs the manner in which Procera collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.proceragin.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Procera.

Personal identification information:
‍We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information:
‍We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, IP address referring URL, ad data, device identifiers, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Cookies and other Tracking Technologies:
‍Our Site may use “cookies” or other similar technology to enhance User experience or display advertisements. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. Your browser or device may include “Do Not Track” functionality. Our information collection, disclosure practices, and the choices that we provide, will continue to operate as described in this Privacy Policy, whether or not a Do Not Track signal is received.

We may use third-party analytics services on the Site, including Google Analytics. These analytics service providers use cookies or other tracking technologies to help us analyze how users interact with and use our Site, compile reports about activity on the Site, and provide us other services. The technologies may collect information such as your IP address, time of visit, whether you are a return visitor, any referring website, and other information. We do not use these analytics service providers to gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. 

We may work with third-party companies who also use these technologies to provide advertisements on our Site and other third-party websites. These third parties may use these technologies to collect information about you when you use the Site. They may collect information about your online activities over time and across different websites and other online services. They may also use persistent identifiers to track your Internet usage across other websites in their networks beyond our Site. They may use this information to provide you with interest-based advertising or other targeted content. While we do not knowingly provide these entities with information that personally identifies you, such third parties may, with sufficient data from other sources, be able to personally identify you, unknown to us. Some content, applications, and advertisements on the Site may be served by unaffiliated third parties. We do not control these third parties’ tracking technologies or how they may be used. We are not responsible for the content or privacy practices on any website not operated by us to which our Site links or that links to our Site.

You also have choices related to interest-based advertising. Many browsers automatically accept cookies, but you can usually modify your browser’s setting to decline cookies if you prefer. Note that if you choose to remove cookies, you may remove opt-out cookies that affect your advertising preferences. Many of the third-party advertisers that place tracking tools on our Site are members of programs that offer you additional choices regarding the use of information about you for advertising. You can learn more about the options available to limit these third parties’ use of your information by visiting the websites for the Network Advertising Initiative and the Digital Advertising Alliance, as well as Facebook and New Relic. Similarly, you can learn about your options to opt-out of mobile app tracking by certain advertising networks through your device settings. For more information about how to change these settings, see the support information for Apple, Android or Windows devices.

How we use collected information:
‍Procera may collect and use Users personal information for the following purposes:
To process orders and improve customer service;
Your information helps us to more effectively respond to your customer service requests and support needs;
To administer a marketing, promotion, surveys or other Site features;
To send Users information they have requested about topics we think will be of interest to them;
To send periodic emails; and
To maintain the security and availability of Site and to protect our rights.

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include blog content, company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information:
‍We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information:
‍We do not sell, trade, or rent Users names or contact email addresses to unaffiliated third parties for their own marketing purposes. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided you have given us your permission.

We may change our ownership or corporate organization while providing the Site. We may transfer some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets, or any line of business, change in ownership control, or financing transaction. Under such circumstances, we will request the acquiring party to follow the practices described in this Privacy Policy with respect to previously collected information. Nevertheless, we cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat information about you in the same way as described in this Privacy Policy.We may also use or disclose information we collect from or about you if required to do so by law or on the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or our Site; (b) protect and defend our rights or property, the Sites, or our users; (c) respond to a third party that alleges that you have infringed their intellectual property rights; or (d) act to protect the personal safety of us, users of the Site, or the public.

Compliance with children’s online privacy protection act:
‍Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under legal drinking age, and no part of our website is structured to attract anyone under the legal drinking age in their location.

Visitors Outside of UNITED STATES:
‍If you use our Sites outside of UNITED STATESvyou understand and consent to the transfer of information we collect from or about you to, and the collection, processing, and storage of information about you in UNITED STATES and elsewhere. The laws in these countries may be different than the laws of your country. 

Changes to this privacy policy:
‍Procera has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms:
‍By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us:If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
ProceraSameer Business Park Mombasa Rd Nairobi, Kenya
+254 703 894297
taste@proceragin.com

All rights reserved.