Effective Date: January 30, 2024

‍This Privacy Policy governs the manner in which Procera collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.proceragin.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Procera.

INFORMATION WE COLLECT
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Personal Identification Information
We may collect personal information when Users:
Visit our Site
Subscribe to the newsletter
Respond to surveysFill out forms
Participate in activities, services, or resources
Examples of Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
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Users can visit the Site anonymously and may choose not to provide personal information; however, this may limit their access to certain features or services.

Non-Personal Identification Information
We may collect non-personal data such as:
Browser type, IP address, referring URL, and device information
Technical details like operating system and internet service provider

COOKIES AND TRACKING TECHNOLOGIES
Our Site uses cookies to:
Enhance User experience
Display relevant advertisements
Track activity via analytics tools like Google Analytics

User Options:
Disable cookies via browser settings (note: some features may not function).
Opt-out of interest-based advertising through tools like the Network Advertising Initiative and Digital Advertising Alliance.

LEGAL BASIS FOR DATA PROCESSING (GDPR)
We process personal data under the following legal bases:
‍Consent: When Users voluntarily provide information (e.g., subscribing to newsletters).
‍Contractual Necessity: To process orders and provide services.
‍Legitimate Interests: For fraud prevention, analytics, and improving our services.

USER RIGHTS UNDER GDPR AND CCPA
‍Right to Withdraw Consent
‍Users have the right to withdraw consent for data processing at any time. To do so, please send an email to taste@proceragin.com.

‍GDPR Rights (EU Residents)Right to Access:
Request a copy of the personal data we hold.
Right to Rectification: Correct inaccuracies in your data.
Right to Erasure: Request data deletion under certain conditions.
Right to Restrict Processing: Limit how your data is used.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Opt-out of certain processing activities.

‍CCPA Rights (California Residents)
‍Right to Know: Access the categories of personal data collected and their purposes.
Right to Delete: Request the deletion of personal data.
Right to Opt-Out: Prevent the sale of personal data (we do not sell personal data).

‍How to Exercise Your Rights
To exercise these rights, contact us at taste@proceragin.com. We will respond within 30 days of receipt of your request.

AGE RESTRICTIONS FOR PURCHASING PRODUCTS
‍In the U.S.: Customers must be 21 years of age or older to purchase products from our Site.
‍In the UK and EU: Customers must be of the legal drinking age in their respective country to make a purchase.

By using this Site and placing an order, you confirm that you meet the age requirements.

DATA RETENTION POLICY
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once data is no longer needed, we securely delete or anonymize it.

LIABILITY DISCLAIMER
Procera is not liable for:
Delays or failures in delivery due to external factors (e.g., customs, weather).
Damage caused during shipping, except in cases of gross negligence.
Use of products in a manner inconsistent with local laws or regulations.

GOVERNING LAW AND JURISDICTION
We operate in multiple jurisdictions to serve our customers effectively. The following jurisdictional terms apply:
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General Clause (Kenya)
These terms are governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Nairobi, Kenya, except as otherwise provided below.
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U.S. Orders Clause (Flaviar)
For orders placed in the United States, these terms are governed by the laws of the State of New York, USA. Any disputes shall be resolved in the courts located in New York, New York.

EU/UK Orders Clause (Direct Drinks Distribution, a division of Sélection Prestige GmbH)
For orders placed in the European Union or the United Kingdom, these terms are governed by the laws of Germany. Any disputes shall be resolved in the courts located in Berlin, Germany.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA)
We do not knowingly collect information from individuals under the legal drinking age. Our Site complies with regulations preventing access by minors.

We may change our ownership or corporate organisation while providing the Site. We may transfer some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets, or any line of business, change in ownership control, or financing transaction. Under such circumstances, we will request the acquiring party to follow the practices described in this Privacy Policy with respect to previously collected information. Nevertheless, we cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat information about you in the same way as described in this Privacy Policy.

Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Visitors Outside of UNITED STATES:
‍If you use our Sites outside of UNITED STATES, you understand and consent to the transfer of information we collect from or about you to, and the collection, processing, and storage of information about you in UNITED STATES and elsewhere. The laws in these countries may be different than the laws of your country. 

Changes to this privacy policy:
‍Procera has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Procera
Sameer Business Park
Mombasa Rd
Nairobi, Kenya
+254 703 894297
taste@proceragin.com

‍All rights reserved.